New Zealand Relay

0800 4 715 715 National Organisation

About New Zealand Relay

New Zealand Relay services are for people who are Deaf, hearing impaired, Deafblind, speech impaired and hearing individuals who want to communicate with their family members, friends and business customers.

We provide a variety of relay calling services which support people to communicate independently and with confidence.

If your business has Deaf, hearing or speech impaired customers, our relay services will make it easy for them to stay connected with you.
Call us for more info: 0800 4 715 715

NZ Relay Help Desk services are available 24 hours a day, 365 days a year.


We have a range of services available to meet communication needs of all parties.

Our services can be used to communicate via web browser, Android or iPhone, text, video or CapTel phone or WebCapTel captioned calls. Our traditional services operate 24 hours a day, seven days a week, 365 days a year. Our more specialised services have generous hours of operation on both weekdays and weekends. For more information on the hours visit http://www.nzrelay.co.nz.

We are pleased to say that there is no call surcharge for relay assistance. Local and national landline calls are also free of charge.

What do we do?
Not being able to communicate freely with your friends and loved ones is frustrating and isolating. We remove those barriers so that everyone can communicate.

Our easy to use services give the gift of independence. Because of the trained professionals that operate them, people can have the confidence to make or receive a call, with or without assistance.

We connect people with their friends, family and work connections… its as simple as that!


Contact New Zealand Relay

PO Box 106 900,
Auckland 1143

NZ Relay Help Desk – 0800 4 713 713 TTY

Opening Hours

Help Desk Hours (24/7)

00:00am – 11:59pm

00:00am – 11:59pm

00:00am – 11:59pm

00:00am – 11:59pm

00:00am – 11:59pm

00:00am – 11:59pm

00:00am – 11:59pm